Conversational AI Engineer | Wirtschaftsinformatiker (m/w/d)

Job Summary

This role involves the planning, development, and maintenance of advanced Conversational AI and Interactive Voice Response (IVR) systems within one of Germany's leading insurance groups. Day-to-day tasks include programming sophisticated voicebots, integrating Conversational AI/NLU engines, and configuring and training NLU models, including the incorporation of Large Language Models (LLMs). The engineer will also be responsible for connecting IVR systems to backend services by developing interfaces such as REST or SOAP, and strategically selecting and integrating ASR/TTS providers, focusing on major Cloud Service Providers (CSPs) like AWS, MS Azure, and GCP. Candidates must hold a degree in Computer Science, Business Informatics, or a related technical field, or possess relevant vocational training combined with significant practical experience. Fundamental knowledge and proven practical experience in developing Conversational AI/IVR systems are essential, alongside strong analytical and conceptual thinking skills. The position offers high flexibility, including up to 50% remote work, flexible hours, and competitive compensation (13.3 monthly salaries), making it highly attractive for skilled AI professionals.