OMS & RMA Coordinator (Machine Services) | OMS & RMA Coordinator (Machine Services)

Job Summary

The OMS & RMA Coordinator is a critical operational role responsible for ensuring the smooth and efficient functioning of machine services, maintenance, and repair processes. Day-to-day activities involve detailed scheduling and coordination of maintenance appointments with technicians, vendors, and clients to minimize operational downtime. A key focus is maintaining meticulous documentation, including service logs, warranties, and compliance records using digital systems like SAP or other CMMS software. The role also encompasses inventory management for machine parts, cost tracking, and budget assistance. This position is attractive as it requires leveraging data analysis skills to identify process inefficiencies, recommend administrative improvements, and ensure adherence to strict industry regulations (OSHA, ISO). Candidates must possess a Bachelor's degree in a relevant field and 3-5 years of administrative experience in a technical or manufacturing environment.