Client Manager for MDM, iOS, macOS, and SINA (User Support and Mobile Communications) | Clientmanager/in MDM, iOS, macOS, SINA (m/w/d) für den Bereich Anwenderbetreuung und Mobilfunk

Job Summary

This role involves managing and operating mobile device infrastructure (MDM) and providing specialized 2nd-level support within the Federal Government's Press and Information Office (BPA) in Berlin. The Client Manager will be responsible for configuring mobile endpoints, including iPhones, iPads, MacBooks, and SINA secure devices, and administering the MDM enterprise solution, including server and database maintenance. Key tasks include application support (e.g., Microsoft Office), conducting error analysis and resolution, contributing to security concepts, and managing external service providers. Candidates must possess a relevant university degree, strong proficiency in iOS, macOS, and Windows clients, and proven experience in the specified technical areas. This is an attractive, permanent position offering flexible work arrangements and opportunities for professional development within a modern federal authority.