Rollout Technician | Rollout Techniker (m/w/d)

Job Summary

This role involves hands-on IT support focused on hardware deployment and user instruction for a leading German IT service provider. The Rollout Technician is responsible for the assembly, disassembly, and rollout of workstation hardware, including peripherals. Key daily tasks include installing and connecting peripheral devices, instructing users on new hardware and software systems, and meticulously documenting all installations using text and image protocols via an application. The technician will also perform initial fault analysis and troubleshooting, escalating complex issues to specialized units. This position requires strong technical proficiency in Windows and MS Office environments, excellent customer service skills, and a willingness to undertake occasional nationwide travel, including overnight stays, making it an attractive opportunity for structured, service-oriented IT professionals seeking varied deployment work.