Field IT Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Oct 23, 2025
Full-time
Permanent

Job Summary

This role as a Field IT Support Technician involves ensuring seamless IT operations for customer locations across the Berlin-Brandenburg region. Key responsibilities include the setup and configuration of new workstations, actively participating in IT rollouts, and performing installation and maintenance of diverse hardware, such as desktops, notebooks, printers, and media technology. You will also manage equipment assets, handling issuance, returns, and maintaining documentation within the ticketing system. The ideal candidate holds a completed technical vocational qualification, such as an IT Specialist for System Integration, and possesses professional experience in field customer care and user support. Required skills include proficiency with standard hardware and MS Office, coupled with excellent German and good English language abilities, alongside a mandatory driver's license. This position offers long-term stability with a major German IT service provider, attractive compensation, and extensive opportunities for professional development.

Required Skills

Education

Completed vocational training (e.g., IT Specialist for System Integration, IT System Electronics Technician, or comparable technical qualification)

Experience

  • Professional experience in field customer support
  • Professional experience in user support
  • Experience managing IT equipment and assets

Languages

German (Fluent)English (Intermediate)

Additional

  • Valid driver's license (PKW Führerschein) required, Willingness to travel within the Berlin-Brandenburg region, Permanent contract offered