IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in München

Job Summary

This role is a crucial opportunity for an experienced IT professional to join a leading IT solutions provider in Munich, focusing on 2nd Level Onsite Support. The core responsibilities include providing technical support for client systems and endpoints, performing hardware replacements, troubleshooting both hardware and software issues, and installing notebooks and PCs. A significant part of the job involves meticulous documentation within the ticketing system and direct customer consultation and support. The ideal candidate must possess a completed IT qualification (such as an IT Specialist certification or equivalent), solid experience in 2nd Level support, and fundamental knowledge of Microsoft operating systems and Office suites. This position offers an attractive package including an indefinite permanent contract, professional development opportunities, and a supportive, family-like work environment, making it ideal for a reliable and competent technician looking for stability and growth.