Process Support Employee | Process Support Employee (m/w/d) in Dresden

Job Summary

This role seeks a dedicated Process Support Employee in Dresden to ensure the stable operation and continuous improvement of specialized IT procedures. Day-to-day responsibilities include supporting the planning and implementation of systems, managing complex interfaces, handling data integration (import/export), and performing rigorous testing, error analysis, and troubleshooting. The position is crucial for maintaining system integrity, requiring expertise in technical documentation, configuration management, and handling user authorization and support tickets. Candidates must possess completed vocational training in Informatics (minimum 3 years) or an equivalent qualification, coupled with proven experience in application administration, database management (Oracle, MS SQL), and proficiency across modern operating systems (Linux, Windows) and web technologies. This permanent position offers above-tariff compensation and flexible work arrangements, providing a secure foundation for professional growth in IT support.