IT Service Operator | IT Service Operator (m/w/d) in Dresden

Job Summary

This role, based in Dresden within the exciting automotive sector, seeks an IT Service Operator passionate about future-oriented technology solutions for connected vehicles. Day-to-day, you will be responsible for the expert maintenance and support of essential IT infrastructure, including UPS, network components, and Active Directory services. A core part of the job involves efficient PC provisioning using tools like MS WDS and SCCM, managing the IT inventory, and providing tailored 1st and 2nd level support for client and server issues, specifically handling tickets related to Microsoft Exchange, Windows Server, Outlook, and Teams. Key qualifications include a completed IT education or degree, professional experience with Windows Server systems, Active Directory, Group Policies, and Microsoft 365 environments. Candidates must possess fluent German (C1 level minimum) and good English skills. This position offers a permanent contract, above-tariff compensation, and flexible working options, making it an attractive next step in IT operations.