Senior IT Service Technician - Public Sector | Senior IT Servicetechniker (m/w/d) - Public Sector

Job Summary

This Senior IT Service Technician role requires an expert in technical support ready to take independent ownership of critical IT infrastructure within a modern company serving the Public Sector. Day-to-day responsibilities involve the autonomous installation, configuration, and maintenance of diverse IT hardware, including laptops, printers, and peripheral devices. A core function is systematic fault analysis, rapid troubleshooting, and providing essential user support for IT-related inquiries, coordinating external repairs or necessary escalations. Candidates must possess a completed IT qualification and several years of professional experience in technical support, demonstrating profound knowledge of hardware/software installations and robust fault analysis skills. The position is attractive for those who thrive in structured, service-oriented environments and wish to actively contribute their expertise to ongoing IT projects while ensuring meticulous documentation. Fluency in German, both written and spoken, is essential for effective communication and documentation.