Process Coordinator for Administrative Digitalization in Input Management | Prozesskoordination für Verwaltungsdigitalisierung im Bereich Input Management

Stadt Duisburg

Duisburg, Nordrhein-Westfalen, Deutschland
Published Oct 20, 2025
Full-time
Permanent

Job Summary

This role involves leading the digital transformation of administrative processes within the City of Duisburg's Input Management division. The Process Coordinator will be responsible for conceptualizing, designing, and continuously optimizing the digitalization of incoming mail and data streams. Key tasks include developing and implementing concepts related to digital standards (like TR-RESISCAN, beBPo, OZG), managing workflows for classification and routing into the Electronic Content Management System (ECMS), and ensuring strict quality assurance regarding data protection and legal compliance. The ideal candidate possesses strong IT affinity, analytical skills, and relevant professional experience, particularly in process coordination and input management, to drive innovation and support the city's goal of creating the municipality of tomorrow.

Required Skills

Education

Required qualifications vary based on employment status: Civil service qualification (Bachelor level, general non-technical administration) OR second administrative examination (Angestelltenlehrgang II) OR qualification as Administrative Specialist (Verwaltungsfachwirt) OR University degree (Bachelor/Diplom FH) in Business Administration or Law (with potential for supplementary administrative qualification).

Experience

  • Minimum 3 years of relevant professional experience following the acquisition of the required qualification (for both civil servants and employees)
  • Professional experience in Input Management and/or Process Management (desirable)
  • Experience in developing and implementing concepts for digital standards (TR-RESISCAN, beBPo, De-Mail, OZG)

Languages

German (Basic)

Additional

  • Must possess the required civil service or administrative training qualification for the German public sector (A 12 LBesG NRW / EG 11 TVöD pay grade). Applications must be submitted in German.