IT Service Employee | Mitarbeiter IT Service (m/w/d)

Job Summary

This role is ideal for an IT professional based in Wolfsburg who sees excellent support as more than just closing a ticket. As the first point of contact in the IT Helpdesk, you will be responsible for meticulously documenting your work using standard ticketing systems, ensuring smooth operations for end-users. Key daily tasks include installing and maintaining software and operating systems, supporting Incident and Service Request Management, and ensuring compliance with internal and legal regulations. The position requires a completed technical education or equivalent qualifications, experience handling IT hardware like PCs and printers, and knowledge of Windows 10 and 11 operating systems. This full-time, permanent position offers structured onboarding, continuous professional development, flexible working hours, and the option for direct employment after an initial temporary contract.