IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role as an IT Service Technician, based in Nuremberg, involves providing essential 2nd Level On-site Support and Field Service for a nationwide service provider. The core responsibilities focus on maintaining operational continuity through comprehensive hardware and software troubleshooting, error elimination, and performing diagnostics on client systems, including PCs, notebooks, printers, and peripheral devices. Day-to-day tasks include the installation and commissioning of new client hardware, managing data recovery and restoration processes, and handling the replacement of faulty components, including processing warranty claims. All activities require meticulous documentation and dispatching within the ticketing system, often involving the operation of redundant network environments. Candidates must possess completed vocational training in the IT sector or an equivalent qualification, coupled with professional experience in a 2nd Level support setting. The position offers reliable and predictable working hours, opportunities for individual professional development, flat hierarchies, and excellent prospects for long-term employment.