IT Support Specialist (1st & 2nd Level) | IT-Support Mitarbeiter (m/w/d) 1st & 2nd Level

Job Summary

This role involves providing comprehensive 1st and 2nd level IT support, handling customer inquiries via phone and ticketing systems. The specialist will be responsible for supporting various IT technologies including servers, clients, storage, network, and firewalls, with a strong focus on Windows and Linux systems. Key tasks include administration, monitoring of customer systems, and thorough documentation. The ideal candidate will possess a relevant IT education or equivalent qualification, coupled with practical experience in Microsoft environments, including Office 365, and a solid understanding of Linux systems. The position offers an attractive opportunity for professionals who excel at troubleshooting hardware and software issues and thrive in a structured, independent work environment, with the added benefit of an unlimited employment contract and opportunities for further training.