Junior IT Support and Administrator | Junior IT-Support/-Administrator (m/w/d)

Job Summary

This Junior IT Support and Administrator role involves serving as the primary technical contact for trainees, teachers, and staff, providing essential First-Level Support for all IT-related inquiries. Key responsibilities include managing user accounts, permissions, and overseeing the Surface tablets utilized by trainees. A significant part of the job involves contributing to strategic organizational changes, specifically assisting with the introduction of a new training and further education system and helping to design the future IT infrastructure. Candidates must possess a completed qualification as an IT Specialist or equivalent, coupled with strong service and customer orientation. Required technical experience includes proficiency in the Microsoft ecosystem (Office, Teams, Azure, Intune), alongside practical knowledge of server administration, software distribution, network management, and SQL database administration. This position offers an excellent opportunity to gain hands-on experience in both operational support and strategic infrastructure development.