IT Onsite Technician | IT - Onsite Techniker (w/m/d)
digatus personal GmbH
Job Summary
This role is for an IT Onsite Technician based in Fürth, working within a long-term infrastructure project for a major IT service provider. The core focus is providing hands-on, direct support to users at a TechLounge or Servicepoint. Daily tasks include the setup, dismantling, installation, and configuration of client and server IT hardware, specifically involving current Windows and Apple technologies (iPhones/iPads). You will be responsible for handling Break & Fix issues, managing disruption tickets, and delivering both 1st and 2nd level support, both remotely and onsite. Key qualifications include completed IT training or one year of practical experience, familiarity with large customer environments, and expertise in hardware from vendors like HP and Lenovo. The position requires excellent German communication skills, a reliable and service-oriented approach, and a Class B driving license. This is a temporary, full-time position offering professional development potential.
Required Skills
Education
Completed vocational training/apprenticeship in the IT sector (or equivalent professional experience)
Experience
- Completed vocational training/apprenticeship in the IT sector OR 1 year of practical experience in a comparable position
- Professional experience working in large customer environments
- Professional experience utilizing ticketing systems and IT documentation
Languages
Additional
- Class B Driver's License (Manual transmission)
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