IT Service Technician | IT-Service Techniker:in

Job Summary

This role seeks an IT Service Technician to manage the remote installation and maintenance of specialized practice software servers, databases, and associated tools. A key responsibility involves providing solution-oriented customer support, clearly explaining technical matters to non-experts, and escalating complex issues to the development team. The ideal candidate must hold a formal qualification as a Certified IT Specialist (Fachinformatiker) and demonstrate strong expertise in database management and various operating systems. While scripting knowledge (e.g., Bash, Python, PowerShell) is beneficial, the ability to rapidly acquire new skills is essential. The position requires a highly self-organized and reliable professional with excellent, appreciative communication skills. This role offers flexible working arrangements, including extensive home office options, but requires a willingness to travel nationally to customer locations.