IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

Job Summary

This role involves working as an IT Field Service Technician for a nationwide service provider, focusing on supporting network environments in the Langenfeld (Rhineland) region. The technician will be responsible for providing crucial Second Level Support, including on-site service for client and printing systems. Daily tasks include installing new notebooks and PCs, diagnosing and resolving hardware and software errors, performing data recovery, planning and executing hardware exchanges, and managing warranty processes. The ideal candidate possesses a completed vocational training in IT (e.g., IT Specialist for System Integration or IT System Electronics Technician), practical experience in hardware commissioning, and initial experience in Second Level Support and troubleshooting. The position offers a long-term perspective with flexible working hours, opportunities for professional development, and the provision of a company car, which is also available for private use.