IT Service Technician On-Site Support | IT Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in on-site support, joining a leading technology service provider focused on Device as a Service for major industrial clients across Germany. Day-to-day responsibilities involve providing crucial 2nd Level Support, managing client systems and applications directly at customer locations, and systematically processing and documenting all inquiries. A key focus will be supporting users with iOS devices, telecommunications components, and network environments. Candidates should possess a relevant IT qualification, such as an IT Specialist in System Integration, or equivalent professional experience in the IT sector. Essential technical skills include proficiency with Office 365 and Windows 10, coupled with initial practical experience in user support. The position offers flexible working hours, flat hierarchies, and challenging projects, providing ample opportunity for professional development. This is initially a temporary contract with a strong option for permanent employment, making it an attractive pathway to a secure career in IT support.