IT Support Specialist for Executive Board | IT Support Vorstand (m/w/d)

Herrmann Personaldienste GmbH

Leverkusen, Nordrhein-Westfalen, Deutschland
Published Oct 2, 2025
Full-time
Permanent

Job Summary

This role involves providing dedicated, professional IT support at the executive board level for a major client, Bayer AG, working through one of Europe's leading IT service providers. The specialist will manage IT tickets, ensuring compliance with specified Service Levels for end-users and conference room support. Key day-to-day activities include performing IMACD (Install, Move, Add, Change, Decommission) services, device repair, exchange, and restoration. The position requires meticulous documentation of inventory and assets in the knowledge database, proactive maintenance, and identifying and implementing preventative measures to ensure system stability. The ideal candidate holds a degree or certification in IT Systems Integration or similar, possesses strong experience supporting VIP clients, and demonstrates excellent proficiency in German and good proficiency in English, alongside familiarity with standard hardware and Windows environments. This is a full-time, permanent opportunity offering attractive conditions and strong potential for direct employment with the end client.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Professional experience in IT support
  • Experience in the professional support of VIP clients
  • Experience handling standard hardware and Windows environments

Languages

German (Fluent)English (Basic)

Additional

  • Valid driver's license (manual transmission required)