IT Technician Help Desk | IT-Techniker (m/w/d) Help-Desk

Job Summary

This role is for an IT Technician specializing in Help Desk support, focusing on 1st and 2nd level IT support for a leading global engineering and IT company. The successful candidate will be responsible for remotely handling IT support requests, resolving incidents primarily related to Windows Client, Linux, and OSX systems, and meticulously documenting all processes in both German and English. The position requires a professional with a background in IT or relevant technical experience, coupled with initial experience in remote end-user support. This is an attractive opportunity for someone looking for a permanent position with flexible working hours, opportunities for professional development, and a collaborative work environment with flat hierarchies.