Service Technician Team Leader | Servicetechniker Teamleiterfunktion (m/w/d)

Job Summary

Step into the role of Service Technician Team Leader in Hamburg, driving the future of a market-leading company specializing in IT solutions and service management. This position requires a professional with completed IT training or equivalent qualifications, coupled with strong knowledge of Windows and iOS operating systems. Day-to-day responsibilities involve coordinating the technician team's operational tasks, ensuring seamless documentation of all processes, and proactively identifying and resolving software and hardware weaknesses within strict timeframes. You will also play a crucial role in supporting the qualitative onboarding and training of new team members. Candidates must be proficient in using Office, Adobe, and various ticketing systems, and skilled in handling hardware such as notebooks and PCs. This full-time role offers a high degree of autonomy, flexible working hours, and extensive training opportunities, beginning as temporary staffing with a clear option for permanent employment.