IT Field Service Technician (On-Site Support) | IT Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role is an exciting opportunity for an IT professional to join a leading technology service provider specializing in Device as a Service (DaaS) and comprehensive IT product lifecycle management for major industrial clients across Germany. The IT Field Service Technician will be responsible for providing essential on-site support, ensuring the smooth operation of client systems and applications. Day-to-day tasks involve receiving and processing customer inquiries, delivering 2nd Level Support, managing iOS devices, network environments, and telecommunications components, and meticulously documenting all activities performed directly at the client's location. Key requirements include relevant IT vocational training or equivalent experience, practical knowledge of Office 365 and Windows 10, and excellent German language skills. This position offers challenging projects, flexible working hours, opportunities for professional development, and a secure workplace with the potential for permanent employment after an initial temporary contract.