Service Technician | Service Techniker (m/w/d) - Referenznummer: 290925-3-MUC
BFI Informationssysteme GmbH
Job Summary
This role is for a dedicated Service Technician based in Munich, focusing on providing essential IT field services and client support for a successful German IT service provider. Day-to-day responsibilities involve executing IMAC activities (Installation, Move, Add, Change), including the configuration and installation of PCs, notebooks, and printers according to client specifications. The technician will also manage system rollouts, office moves, and provide crucial onsite and 1st Level telephone support to end-users. Accurate documentation of all tasks within a ticketing system is mandatory. Candidates must possess completed vocational training as an IT Specialist for System Integration or a comparable qualification, coupled with strong knowledge of hardware, software, and common operating systems. This position is ideal for career starters and lateral entrants, offering an above-tariff fixed salary, opportunities for continuous professional development, and the chance to gain valuable experience within complex project environments at reputable companies across Germany.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or a comparable qualification
Experience
- Professional experience in IMAC activities and client support
- Experience in handling ticketing systems
Languages
Additional
- Driver's license Class B; Position located in Munich
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