IT Application Services Specialist (Laboratory and Pathology Systems) | Informatiker/in (Hochschule)

Job Summary

This role seeks an IT Application Services Specialist to actively manage and shape Laboratory and Pathology Systems, including Transfusion Medicine applications, within the public healthcare sector in Vienna. The core focus is on ensuring the reliable provision and lifecycle management of complex application services, particularly the widely used Xanthos software across Vienna. Day-to-day responsibilities include acting as the Single Point of Contact (SPOC) for pathology application requests, coordinating service delivery, and maintaining comprehensive documentation, such as the Service Catalog, Configuration Management Database (CMDB), and operational manuals. A critical component is ensuring compliance with security-relevant specifications and managing release and milestone planning for service evolution. Candidates must possess several years of professional IT experience in a responsible service management role, proven expertise in release planning for small to medium projects, and strong communication skills for effective stakeholder collaboration. This is an attractive opportunity to deliver innovative, reliable services crucial for public health, requiring professional proficiency in German.