IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician to provide essential 1st Level Support, handling inquiries via phone, email, and ticketing systems. Key responsibilities include IMAC services, Windows 10 administration with Active Directory management, and printer management, alongside meticulous documentation within the ticket tool. The ideal candidate will have initial professional experience as an IT Service Technician Agent, possessing strong knowledge of client hardware (notebooks, desktops, hybrids, printers) and Windows 10/Active Directory user administration. This position offers high job security with an unlimited contract, diverse industry exposure, flexible working hours for work-life balance, and opportunities for individual professional development within a supportive family-owned company culture.