1st-Level IT Support Specialist | 1st-Level IT-Support (m/w/d)

Job Summary

This role is for an IT Support Specialist focusing on 1st-level support within IT infrastructure. The successful candidate will be responsible for classifying and analyzing IT issues related to both hardware and software, documenting these issues using a ticketing system, and escalating more complex problems to 2nd-level support when initial solutions aren't found. This position offers an opportunity to apply problem-solving skills in the dynamic environment of Ostwestfalen, Germany, with a focus on client/server management. It's an attractive opportunity for someone with initial professional experience in IT support, strong service orientation, and a desire for continuous professional development.