IT User Support Specialist | Anwenderbetreuer (m/w/d)

Bayerisches Landeskriminalamt

München, Bayern, Deutschland
Published Sep 25, 2025
Full-time
Permanent

Job Summary

Join the Bavarian State Criminal Police Office (BLKA) as an IT User Support Specialist, providing essential 1st-level support to the Forensic Institute in Munich. This role involves hands-on assistance with hardware and software, installing and configuring IT workstations, and resolving technical issues. You will also manage access permissions and assist with IT procurement. This is an excellent opportunity for a service-oriented IT professional with strong problem-solving skills to contribute to a critical public safety organization, ensuring smooth IT operations for forensic experts. The position offers a stable, full-time role with opportunities for continuous professional development and a supportive team environment.

Required Skills

Education

Bachelor's degree or Diploma Engineer (FH) in Computer Science, Electrical Engineering, or comparable field, OR completed technical vocational training (e.g., IT Specialist, IT Systems Electronics Technician, State-certified Technician)

Experience

  • Professional experience in IT support or system administration
  • Experience with Windows and Linux operating systems
  • Experience with MS-Office applications
  • Experience with managing access permissions

Languages

German (Fluent)English (Basic)

Additional

  • Class B driving license; Consent to a background check in police information systems; Positive result of a security clearance (Art. 10 Bavarian Security Clearance Act)