IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician responsible for providing essential 1st Level Support. Day-to-day tasks include handling support requests via phone, email, and a ticketing system, performing IMAC (Install, Move, Add, Change) services, and managing Windows 10 administration, including Active Directory. The technician will also be responsible for printer management and meticulous documentation within the ticket tool. The ideal candidate will have initial professional experience as an IT Service Technician Agent, possess strong knowledge of client hardware and Windows 10 administration, and be proficient in English. This full-time, permanent position offers career stability, diverse industry exposure, and opportunities for continuous professional development.