IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician to provide essential 1st Level Support for a leading engineering and IT service provider in Germany. The successful candidate will handle support requests via phone, email, and ticket system, manage IMAC services, and perform Windows 10 and Active Directory administration. Key responsibilities also include printer management and meticulous documentation within the ticket tool. The position requires initial professional experience as an IT Service Technician Agent, strong knowledge of client hardware (notebooks, desktops, hybrids, printers), and proficiency in Windows 10 and Active Directory user management. This is an attractive opportunity for someone seeking a stable, full-time, and permanent role with opportunities for continuous professional development and a good work-life balance.