IT Support Specialist (1st & 2nd Level) | IT-Support Mitarbeiter (m/w/d) 1st & 2nd Level

Piening GmbH Engineering & IT

Hamburg, Hamburg, Deutschland
Published Sep 24, 2025
Full-time
Permanent

Job Summary

This role involves providing essential 1st and 2nd level IT support, handling customer inquiries via phone and a ticketing system. The specialist will manage and monitor client systems, troubleshoot hardware and software issues, and administer various IT technologies including servers, clients, storage, networks, and firewalls. A key part of the role is supporting Windows clients, Windows Servers, Linux systems, and MS Office 365 environments. This position is ideal for someone with an IT background, practical support experience, and a structured approach to problem-solving, offering long-term career stability and professional growth opportunities within a supportive company culture.

Required Skills

Education

Completed IT apprenticeship or equivalent qualification

Experience

  • Professional experience in Microsoft environments
  • Professional experience with Linux systems (preferred)
  • Experience in supporting MS Office 365 systems
  • Experience in troubleshooting and resolving hardware and software issues

Languages

Not specified

Additional

  • Not specified