IT Specialist for Client Administration, Support, and Hotline | Fachinformatiker (m/w/d)

Job Summary

This role is for an IT Specialist focused on client administration, support, and hotline services within the Department for Digitalization, Organization, and IT for the City of Stuttgart. The successful candidate will be responsible for incident and problem management at the service desk, supporting hardware, software, and municipal specialized software for various departments. Key duties include administering and supporting end-user devices across multiple locations, primarily Windows-based systems and mobile devices like smartphones and tablets. The position also involves ensuring IT security for end-user devices and managing the IT lifecycle, from goods receipt to the disposal of old equipment. This is a permanent position, offering a stable work environment, flexible hours, and opportunities for professional development.