IT Onsite Technician | IT Onsite Techniker (m/w/d)

audius SE

Mainz am Rhein, Rheinland-Pfalz, Deutschland
Published Sep 23, 2025
Full-time
Permanent

Job Summary

Join a dynamic IT team in Mainz as an IT Onsite Technician, playing a crucial role in maintaining the local IT service and client infrastructure. You will be responsible for resolving IT incidents and service requests, installing and configuring Windows operating systems, and providing direct user support for PCs, notebooks, and other IT equipment. This position requires strong problem-solving skills, a solid understanding of Windows environments and Microsoft Office, and the ability to work efficiently within a ticket system. The ideal candidate will have a background in IT support, excellent communication skills in both German and English, and a Class B driver's license to ensure smooth operations and adherence to service level agreements.

Required Skills

Education

Completed vocational training as an IT Specialist or comparable qualification/professional experience

Experience

  • Professional experience in field support or 1st/2nd level support
  • Good knowledge in administration and operation of Windows 10 and Microsoft Office
  • Hardware knowledge (PCs, notebooks, smartphones, IT equipment)
  • Knowledge in networking (cabling)

Languages

German (Fluent)English (Basic)

Additional

  • Class B driver's license required