IT Service Technician | IT-Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician, you will be responsible for the installation and configuration of hardware and software within defined IT system infrastructures, as well as repairing installed components. A key part of your role will involve providing first and second-level support to users via phone and remote access, processing support tickets, and meticulously documenting all activities. This position offers an excellent opportunity to gain valuable professional experience in complex project environments within reputable companies across Germany. The role is ideal for individuals with a technical background, good knowledge of Windows operating systems and current hardware/software, and a willingness to travel within the region. The BFI Group, an established IT service provider, offers a stable monthly salary, individual training, and strong career development prospects, including for career changers and entry-level professionals.