IT Technician (Onsite Support) | IT-Techniker (m/w/d) im Onsite-Support - Referenznummer: 270126-1-MAG

Job Summary

This role seeks an IT Technician for Onsite Support in Magdeburg to join an established IT service provider. Day-to-day responsibilities involve actively supporting IT projects and hardware rollouts, ensuring the seamless operation of diverse system landscapes, and providing critical 1st and 2nd level support—handling troubleshooting both remotely and onsite. You will manage customer inquiries via phone, email, and service points, execute hardware setup and dismantling, oversee workstation relocations, and meticulously maintain asset data. The ideal candidate holds completed vocational training as an IT Specialist for System Integration or an equivalent qualification, coupled with initial experience in 1st and 2nd level support. Essential skills include basic knowledge of Windows and Office environments and familiarity with standard hardware. This position offers an attractive opportunity for career starters and lateral entrants to gain valuable experience in complex project environments, supported by an above-tariff fixed monthly salary and personalized continuing education options.