IT Specialist / Customer Support / IT Support | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This role is for an engaged IT Specialist in System Integration, or a similarly qualified professional, to join a growing IT department. The successful candidate will be instrumental in providing first-class technical support to customers, addressing issues via phone and online channels. Key responsibilities include managing domains, and diagnosing and resolving technical problems related to email accounts using remote maintenance software. The position offers an opportunity to work in a modern advertising agency with a supportive team, flat hierarchies, and tailored learning and development opportunities, allowing for personal growth and exploration of new approaches. This full-time, permanent position values independent and varied work, with solid core hours and no overtime.