IT Supporter | IT-Supporter (m/w/d) - Referenznummer: 170925-2-ESS

Job Summary

Join the BFI Group, an established IT service provider in Germany, as an IT Supporter in Essen. In this role, you will be the first point of contact for users, providing 1st level hardware support, setting up hardware components, and creating tickets in the ticketing system for 2nd level analysis. You will be responsible for troubleshooting and summarizing issues for escalation, supporting both German and English-speaking users. This position offers an excellent opportunity to gain valuable professional experience in complex project environments within reputable companies across Germany, with possibilities for permanent employment with clients. It's an ideal role for career starters and those looking to transition into IT support.