IT Support Specialist - Print Management Focus | Spezialist IT-Support Schwerpunkt Printmanagement (w/m/d)

Job Summary

This role is for an IT Support Specialist with a focus on print management, responsible for providing 1st and 2nd-level support. Day-to-day tasks include handling, evaluating, prioritizing, and resolving incidents and service requests related to print management. The specialist will also document solutions for the knowledge base and self-service portal, collaborate closely with IT departments and 3rd-level support, and assist with IT-related projects. This position offers an opportunity to contribute to the development and implementation of company standards and IT processes, making it ideal for someone with strong analytical skills and a collaborative spirit who thrives in a dynamic IT environment.