IT Support Specialist | IT-Support-Mitarbeiter (w/m/d)

Job Summary

This role involves providing essential 1st and 2nd level IT support, handling incidents and service requests from initial assessment to resolution. The specialist will be responsible for documenting solutions to build a comprehensive knowledge base and self-service portal, as well as collaborating closely with IT departments, 3rd-level support, and colleagues across various locations. Additionally, the position offers the opportunity to contribute to IT-related projects and to help develop and implement company standards and IT processes. This is an attractive opportunity for someone with a strong IT background who enjoys problem-solving and teamwork, offering a chance to grow within a continuously expanding company.