IT Specialist | Informatiker (m/w/d)

Job Summary

This role is for an IT Specialist providing 1st and 2nd level support for global ERP systems, with a focus on Customer Service add-on solutions. The successful candidate will engage in user support in both German and English, utilizing a ticket system. Key responsibilities include internal networking with application consulting and development teams, documenting solutions, creating training materials, and conducting user training sessions. This position is ideal for someone with an IT background, experience in supporting complex IT systems, and knowledge of web technologies, SQL databases, and interfaces, who thrives in a hybrid work model with flexible hours.