IT Support Specialist (Onsite Support) | IT Supporter (m/w/d) Onsite Support

Job Summary

This role involves providing comprehensive onsite IT support for customer infrastructures, focusing on mobile devices, hardware, and printers. Day-to-day tasks include diagnosing and resolving issues, assisting with hardware and software rollouts, and performing installations and configurations both remotely and on-site. The specialist will also handle technical escalation management, support the IT Service Desk/Helpdesk, and maintain system documentation while optimizing processes. Ideal candidates will have an IT education or practical experience in IT, strong knowledge of Windows operating systems and MS Office, and experience with mobile devices and IP telephony. The position offers a stable contract, competitive salary, and opportunities to work with diverse IT environments.