2nd Level IT Service Technician | 2nd Level IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Sep 16, 2025
Full-time
Permanent

Job Summary

As a 2nd Level IT Service Technician in Berlin or Munich, you will act as a crucial link between users and complex IT infrastructures, translating technical problems into understandable solutions. This role involves administering client IT infrastructure, resolving technical issues, and documenting them thoroughly. You'll provide on-site support for users regarding hardware and software, manage computers, printers, mobile devices, and networks, and ensure IT standards are implemented and maintained. This growing IT service provider offers a modern work environment, a collaborative team, and attractive benefits, making it an ideal place for technical talents to thrive and advance their careers.

Required Skills

Education

IT apprenticeship (e.g., IT Specialist for System Integration) or comparable qualification

Experience

  • Professional experience in 1st and 2nd Level IT Support
  • Practical experience with SCCM, Active Directory, and network technology

Languages

German (Fluent)English (Basic)

Additional

  • Driving License Class B