IT Support Specialist Applications | IT Support Mitarbeiter Applications (m/w/d)

Job Summary

This role is for an IT Support Specialist focusing on application support within one of Germany's largest IT system houses. The successful candidate will be responsible for processing application tickets, including error analysis, troubleshooting, and escalation to the development department. A key part of the job involves monitoring application operations to ensure continuous availability and maintaining comprehensive documentation and a knowledge database. Additionally, the specialist will provide crucial advice and support to users regarding SQL databases and specialized applications. This position offers a dynamic environment with significant responsibility, opportunities for professional development, and a collaborative team culture, making it an attractive step for IT professionals looking to advance their careers.