IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Technician Onsite Support in Augsburg, you will be the go-to person for resolving IT issues with ease, contributing to a leading managed services company. Your daily tasks will involve processing support tickets for incidents, service requests, IMAC, and break & fix scenarios. You'll perform repairs on desktops, notebooks, and tablets under warranty, provide remote support to client sites, and install software and operating systems both remotely and directly onsite. Additionally, you will be responsible for reviewing and maintaining documentation for onsite services. This role offers a long-term perspective in an internationally oriented work environment with predictable hours, making it an attractive opportunity for a skilled IT professional.
Required Skills
Education
Not specified
Experience
- Proven technical experience in onsite service, user support, and 2nd level support
- Experience in the administration of Windows workstations and laptops (MS Office, customer-specific software)
Languages
Additional
- Not specified
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