IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

This role is for an IT Support Specialist at an IT company in Großwallstadt, specializing in IT services and engineering solutions globally. The position involves configuring networks, providing 1st and 2nd level support for software and hardware, assisting clients with MS Office and VPN issues, and managing support tickets from inquiry to resolution, both remotely and on-site. You will also be responsible for setting up, expanding, and maintaining workstations and peripheral devices like printers, and meticulously documenting all activities. This is an exciting opportunity for someone with a background in IT system integration or relevant professional experience in IT support, who is passionate about solving technical problems and possesses strong knowledge of Microsoft Windows and Office.