IT Service Technician with Team Lead Function | IT Servicetechniker mit Teamleiterfunktion (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role in Hamburg is for an IT Service Technician with team leadership responsibilities at a market-leading company specializing in IT solutions and service management. The successful candidate will act as a crucial link between management and team members, overseeing team meetings, vacation planning, and resource allocation. Day-to-day tasks include managing deployment schedules, ensuring appointment adherence, and providing essential onsite support for Windows, Mac, network, and telecommunications systems. This position offers a modern work environment, opportunities for professional development, and a pathway to permanent employment, making it an attractive opportunity for an IT-savvy and responsible professional looking to advance their career in a dynamic IT landscape.
Required Skills
Education
IT-related vocational training or equivalent qualification
Experience
- Professional experience in an IT-related field
- Experience with current Windows operating systems
- Experience in a network environment (Switching, Layer 1-3)
- Experience with structured, ticket- and RFS-based work processes
- Experience in leading team meetings and planning resources
- Experience participating in organizational meetings with clients
- Experience in deployment planning and ensuring appointment adherence
Languages
Additional
- Driving license Class B/BE
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