IT Support Specialist (Service and VIP) | IT Supporter (m/w/d) Service und VIP

Job Summary

As an IT Support Specialist (Service and VIP) in Berlin, you will be a crucial part of a team providing daily IT assistance to a traditional Berlin-based company. This role offers a unique opportunity for a long-term permanent position with structured working hours and efficient decision-making processes. You will be responsible for directly supporting end-users, independently resolving IT issues, coordinating service appointments, and performing hardware installations, configurations, and IMAC support. The position focuses on hands-on support for PCs, notebooks, and printers, including assisting with hardware relocations. This is an excellent chance for someone with a strong background in IT support, particularly with Microsoft 365, Windows 10, Active Directory, and SAPGUI, who thrives in a professional, direct user support environment.