IT Service Technician Onsite Dispatch | IT Servicetechniker (w/m/d) Onsite Dispatch

Job Summary

As an IT Service Technician Onsite Dispatch, you will be the go-to problem-solver for complex hardware and software challenges directly on-site in Hamburg. Your day-to-day will involve installing and configuring IT solutions, independently analyzing and resolving IT infrastructure disruptions for clients, and providing essential IT support by answering technical questions. You will also be responsible for accepting, qualifying, and dispatching incidents, ensuring that incoming support requests are efficiently managed using your strong technical knowledge. This role is perfect for someone with a solid technical background and excellent organizational skills, looking to make a direct impact in IT support and grow professionally within a supportive environment.