IT Order Manager / Dispatcher | IT Auftragsmanager / Dispatcher (m/w/d)

Job Summary

As an IT Order Manager / Dispatcher, you will be instrumental in ensuring smooth IT service delivery for a specialized and growing IT consulting firm. Your day-to-day responsibilities will involve coordinating IT orders, dispatching tickets within the IT department, and scheduling appointments. You will also qualify and adapt incoming orders and provide essential support to the IT team. This role requires experience in IT, ideally in on-site service or user support, along with proficiency in order coordination and ticket dispatching using ticketing systems. You should also possess strong communication skills for interacting with customers and end-users, and good knowledge of common Office applications. This position offers a varied workplace with promising future prospects within a company serving medium-sized and international clients.