IT Field Service Technician | IT Field Service Techniker (m/w/d)

wu personal GmbH Düsseldorf

Köln, Nordrhein-Westfalen, Deutschland
Published Sep 15, 2025
Full-time
Permanent

Job Summary

This role is for an IT Field Service Technician providing essential 1st and 2nd Level Field Service Support across West Germany. Key responsibilities include performing IMAC (Install, Move, Add, Change, Delete) tasks, configuring and installing PCs, peripherals, and hand-scanners, and conducting service calls for client hardware and network components. The technician will also provide on-site user training and support, meticulously documenting all service activities in a ticketing system. This position offers a dynamic environment within a leading IT service company, ideal for professionals with a strong IT background and a willingness to travel, seeking career growth and long-term engagement.

Required Skills

Education

Completed IT-related vocational training (e.g., IT Specialist, IT Systems Electronics Technician) or comparable qualification

Experience

  • • Professional experience in 1st and 2nd Level Field Support

Languages

German (Fluent)

Additional

  • Driver's license Class B; Flexibility and willingness to travel within West Germany, including occasional overnight stays