Support Specialist - Product Consulting | Mitarbeiter Support - Produktberatung (m/w/d)

Job Summary

This role is for an IT-enthusiastic individual to join Hetzner, a leading web host and data center operator in Europe. The core responsibility involves providing expert product consultation to prospective and existing clients via phone, email, and chat, helping them identify and implement the best hosting and cloud solutions for their specific needs. You will play a crucial role in preparing offers and bridging the gap between technical teams and customers, while also contributing ideas for continuous service improvement. This position is ideal for someone passionate about technology, customer service, and eager to contribute to a dynamic team in a company that values innovation and direct communication.